Your Most Frequently Asked Questions (FAQ)

Is Mango Feliz close to Rincón beach? Can you walk from the beach at night?

Playa

Mango Feliz is located 800m from the beach (Punta Norte) from Rincón del Mar, walking through our neighbors' beautiful farm (Private Property). If you walk directly from the beach, it takes a while approximately 15min. If you take the time to observe the sloth bears that live along the way It can take a little longer obviously. The road is safe, even at night (Think about carrying a spotlight or charging your phone for lighting.)

It is also possible get/go to the center of the beach in 5 minutes, crossing the swamp with a taxi boat (3,000 pesos/pers. in June 2024)

The last option is go/come from town on the road with your own vehicle or by Motorcycle Taxi / Tuktuk / Car (5min, 3,000 to 10,000 pesos in June 2024).

How to get to Mango Feliz – Rincón del Mar?

From the Cartagena terminal (2h) /Monteria (3h), there are direct buses to San Onofre approximately every 30 minutes from dawn to afternoon.

From Medellin (12h), Expreso Brasilia offers a direct night bus, very appreciated by travelers (information in the Web page).

It is recommended to arrive to San Onofre during daylight hours, since taxis usually raise their prices at night.

From San Onofre (30min), Taxis to Rincón (Motorcycle 15-20 thousand pesos / Tuktuk 40-50 thousand / Car +50 thousand)

In the heavy rainy season or by chance, Boat-Taxi to cross the swamp (5min, 3,000 pesos/pers)

Can I arrive by Car/Motorcycle? Is there parking?

It is possible to get to Mango Feliz in your own vehicle, motorcycle or car, Please let us know in advance of your arrival time so we can open the appropriate parking space for you..

He motorcycle parking It is done inside the campsite, with 24/7 surveillance. It has a cost of 5,000 pesos per day.

He car parking It is done at a neighbor's, with 24/7 surveillance. It has a cost of 8,000 pesos per day and for a long car or equipped to sleep inside 12,000 pesos per day.

To get there, you can use GPS or map, looking for Mango Feliz Rincón for the destination.

Do I have to make an advance payment?

To confirm your reservation, especially in high seasons (New Year's Eve, Easter, Holidays and Vacations) you may be asked for bank transfer/Nequi or deposit to our 50% account of the total of your reservation.

If you book directly on our dedicated page, you will be possible to make payment online with your card or secure payment systems (PSE-Epayco).

Payment of the remaining 50% will be made at reception at the time of check-in. Always remember that There is no ATM in Rincón and that for payment with cards, the service has an additional cost of +5%.

In case of modification or cancellation (or no-show), no refund can be made unless the reception or reception is clearly informed. by Whatsapp at least 72 hours before the scheduled check-in.

BOLD

Can I pay with card? With Nequi / Bank transfer?

Accommodation and the Mango Feliz restaurant can be paid with Card or electronic payment link, with an additional commission of 5% (BOLD Service).

We also receive bank transfer and Nequi to our Bancolombia account savings (without supplement).

However, it is worth noting that most activities, excursions and other businesses and services in Rincón del Mar are paid in cash exclusively, to be confirmed with each provider.

The closest ATM is in San Onofre, 16km from the town.

What does the Rate include? Have you got Wi-Fi ?

All accommodations in Mango Feliz have (included in the rate):

  • Bathrooms composting and ecological showers shared
  • Access Wifi
  • Trunk or safe : Don't forget to bring a small padlock to close it!
  • Water filtered / purified at will!
  • sheets and awning / mosquito net
  • Charging points for your cell phone and other devices in the dining room
  • Rechargeable bulb loan to use in the cabin and in the bathrooms at night
  • Hammock area in common spaces

The accommodations of Glamping type also include:

  • Light and charging point in the cabin
  • Fan (depending on solar battery charge)
  • Towels
  • Hammock(s) private(s)

I am traveling with my child(ren), how is the rate calculated?

Juegos

Children under 3 years old do not pay for accommodation since he will share with his companion(s).

Minors can enter as long as they are accompanied by their mother/father/legal guardian, and under their responsibility.

Mango Feliz rejects exploitation, pornography, sexual tourism and other forms of sexual tourism with minors.

Can I arrive with my Pet(s)?

Pets are welcome (without charge) as long as they get along with our 4 dogs (2 females and 2 males, all sterilized), 1 cat (also sterilized) and our neighbors' chickens. We have half a hectare of forest and direct access to the quieter side of the beach so you can enjoy your vacation with your entire family.

The master in all cases will be responsible of your well-being, food and if your pet damages the cabins or materials of Mango Feliz.

When is the low/high season?

Low Season prices apply from after Easter and until Christmas.

The High Season corresponds to the holidays of the Colombian calendar, and especially from Christmas to Easter.

If you would like to check prices for your travel dates and book commission-free, log in at our dedicated page.

What time is check-in? and the check-out?

Check-In: The reception is open 7:30am to 6:30pm. Check-in to the rooms (cabins, dormitories) is done at 3pm, at the latest.

Check-Out: Check-out of the rooms (cabins, dormitories) is done before 11am.

If you wish to enter the site outside of these hours, please contact us in advance to find a personalized solution.. Before check-in / After check-out, you can enjoy the common areas (bathrooms and showers, dining room, etc.), until 6pm.

Do you have restaurant service?

Comida vege

EARLY RESERVATION REQUIRED

  • Lunch before 9AM
  • Dinner before 12PM
  • Breakfast before 6PM THE DAY BEFORE

Consult the Menus of the Week and specify your choice in the Dining Room or in the WhatsApp when placing your order.

Our priority is always reduce food waste and the use of plastic packaging. In addition, anticipating orders allows us to cook natural, seasonal and local products, to the fullest. To guarantee quality and freshness of our ingredients, we have very little reserve (a single refrigerator, 100% powered by solar panels). This is how we buy the best ingredients every day from our neighboring farmers, fishermen and ranchers, just in necessary quantities.

Can I use the kitchen? Are there supermarkets in Rincón?

Access to the kitchen (particularly the stove) is permitted ONLY in Low season, before and after the Restaurant services, and with a supplement of 5 thousand pesos per person and per day to help with gas expenses. Please, read in detail the rules of use of the Kitchen which will be presented to you at check-in, to guarantee the proper use of the appliance and shared accessories.

In Rincón, there are numerous stores and varieties, the truck selling vegetables and fruits passes through the town every day but There are no supermarkets in the town (except in San Onofre).

Cocina

What is the issue of security in accommodations? In the village ?

Cajita de seguridad

Rincón del Mar is a very quiet and safe town in general. Here you can walk at any time, even between the beach and the accommodation, and take photos in any alley, without fear.

In Mango Feliz, for your comfort and the safety of your belongings, Each cabin has a drawer and each bedroom has a trunk. Think about bringing your padlock!

To complete, our 4 dogs and permanent presence 24/7 of a team member and night guard, will allow you to enjoy the 100% without worrying about your luggage(s) and vehicle(s).

How to book Tours and Activities?

The tours, activities and excursions They are generally reserved a day before.

Mango Feliz puts you in contact, without commission, with Local Service Providers so that you can organize directly with each guide, boatman, workshop teacher... In general, The activities are paid in cash, and the provider is always paid directly at the time of doing the activity.

All experiences presented here They are operated by third parties other than Mango Feliz. As a result, they are solely responsible of the organization (material conditions and confirm their prices, indicated here by person) and the good development of the activities they propose (punctuality, security, etc.).

Oso perezoso

I want to go to the islands for a few days, can you store my luggage?

islas

We can do you the favor of storing your luggage(s) in our hold for up to 4 days, to collaborate with you during your stay on the islands.

This service You will not be billed although tips are always welcome!

Are Volunteers welcome at Mango Feliz?

We DO NOT receive volunteers because we try to create job opportunities for natives (and in addition to being unfair, it would be illegal).

However, have very affordable accommodation options that will allow you to discover our paradise without negatively impacting it doing almost free of charge the work that the natives need to continue living here with their family….

en_USEN
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